Creating Your First Panel
Learn how to configure and deploy a professional ticket creation panel for your members.
Overview
The Ticket Panel is the public-facing interface where members open tickets. Busybee's dashboard allows you to customize the panel's appearance and behavior before deploying it to a channel.
Step-by-Step Guide
- [Open Dashboard]: Run
/ticket-dashboardin the channel where you want the panel to eventually appear. - [Set Panel Branding]: (Optional) Click ๐จ Edit Panel Style to customize the title and description of the embed that members will see.
- [Configure Categories]: Navigate to ๐ Manage Categories. You must have at least one category configured (see Multi-Category Routing).
- [Review Global Settings]: Ensure your Support Roles and Log Channel are correctly set on the main dashboard page.
- [Deploy]: Click ๐ Deploy Ticket Panel. Busybee will send a fresh embed with a Create Ticket button.
Reference & Configuration Options
| Field | Description | Default |
|---|---|---|
Panel Title |
The bold header of the ticket creation embed. | Ticket System |
Panel Description |
The text providing instructions to your members. | Click the button below to open a ticket. |
TIP
If you need to move the panel, simply run /ticket-dashboard in a new channel and click Deploy Ticket Panel again.