Creating Your First Panel

Learn how to configure and deploy a professional ticket creation panel for your members.


Overview

The Ticket Panel is the public-facing interface where members open tickets. Busybee's dashboard allows you to customize the panel's appearance and behavior before deploying it to a channel.

Step-by-Step Guide

  1. [Open Dashboard]: Run /ticket-dashboard in the channel where you want the panel to eventually appear.
  2. [Set Panel Branding]: (Optional) Click ๐ŸŽจ Edit Panel Style to customize the title and description of the embed that members will see.
  3. [Configure Categories]: Navigate to ๐Ÿ“‚ Manage Categories. You must have at least one category configured (see Multi-Category Routing).
  4. [Review Global Settings]: Ensure your Support Roles and Log Channel are correctly set on the main dashboard page.
  5. [Deploy]: Click ๐Ÿš€ Deploy Ticket Panel. Busybee will send a fresh embed with a Create Ticket button.

Reference & Configuration Options

Field Description Default
Panel Title The bold header of the ticket creation embed. Ticket System
Panel Description The text providing instructions to your members. Click the button below to open a ticket.
TIP

If you need to move the panel, simply run /ticket-dashboard in a new channel and click Deploy Ticket Panel again.