Quick Start

Get a working ticket panel live in about five minutes. You need the Manage Server permission to open the dashboard.

Steps

  1. Open the dashboard. Run /ticket-dashboard in the channel where you want the panel to appear.
  2. Set support roles. Open โญ Special Roles and Manage Support Roles as needed โ€” the roles you pick can see and manage tickets. See Support Roles.
  3. Set a log channel. Use the log channel dropdown so closed-ticket transcripts have somewhere to go.
  4. Add a category. Go to ๐Ÿ“‚ Manage Categories โ†’ โž• Add Category and name your department (for example "Support").
  5. Point it at Discord. In the category editor, choose ๐Ÿ“ Set Category Channel and pick the Discord category where ticket channels should be created.
  6. Deploy. Return to the main dashboard and click ๐Ÿš€ Deploy Ticket Panel.

Members can now open tickets from the panel.

Good to know

  • Every dashboard change is saved instantly, but the public panel only updates when you click Deploy Ticket Panel again.
  • You can deploy the panel in several channels โ€” they all share one configuration.
  • To move the panel, run /ticket-dashboard in the new channel and deploy again.

Next: Ticket Panels and Categories & Routing.