Logging

Ticket Nexus posts key events to a single log channel so admins can audit support activity.

Logged events

Event	Contents
🔒 Ticket Closed	Opener, claimer, who closed it, reason, and duration, with a Download Transcript button.
🔓 Ticket Reopened	Opener, who reopened it, and the new channel. Posted when an admin uses /reopen ticket:<n>.

Setup

Pick the log channel from the dashboard's log channel dropdown. Without one, closes and reopens still work but nothing is posted.

The bot needs permission to view and send messages (and attach files) in that channel.