Getting Help

Before asking, check Troubleshooting and Common Issues — the bot's console usually names the exact permission or setting at fault.

What to include

• What you did and what you expected.
• The exact error text, from Discord and from the bot console.
• Your DB_TYPE and how the bot is hosted.
• Whether the problem affects channel tickets, thread tickets, or both.

Never share your .env, bot token, or database credentials.

Where to ask

Documentation and project details live at busybeedev.net/ticket-nexus.