The Next Generation of
Discord Ticketing.
Ticket Nexus provides a professional, scalable, and secure environment for managing your community's support needs. Built by developers, for communities.
Multi-Department Systems
Route your users to the right team instantly. Create unlimited departments like Support, Billing, Technical, or Partnerships, each with dedicated staff roles and permissions.
- ✓Dedicated staff roles per department
- ✓Custom welcome messages per category
Intelligent Intake Forms
Stop the back-and-forth. Gather all necessary information upfront with custom modal forms. Ask for Order IDs, Bug Reproductions, or Discord Handles before the ticket even opens.
- ✓Supports multiple input types
- ✓Required fields to ensure data quality
How to Get Started
Setup is simple and takes less than 5 minutes.
Join the Support Server
Access is currently managed via our Discord. Join to request a beta key.
Invite & Authorize
Once approved, invite the bot with the required permissions to your server.
Run /setup
Use the intuitive slash command to configure your first support panel.
Command Reference
Powerful tools at your fingertips, organized for both staff and administrators.
| Command | Description | Access |
|---|---|---|
| /ticket-dashboard | Creates the interactive ticket panel in a channel. | Admin |
| /blacklist | Restrict users from opening tickets globally. | Admin |
| /close [reason] | Closes the current ticket and logs a transcript. | Staff |
| /stats [user] | View performance analytics and ticket counts. | Staff |
Premium by Design
Ticket Nexus is a premium service designed for professional communities. During our private beta, access is free for selected testers. In the future, we will offer competitive monthly and lifetime plans.
limited slots available for August
Frequently Asked Questions
Is the bot hosted or self-hosted?
We provide fully managed hosting. No need to worry about uptime or maintenance — we handle it all.
How many tickets can I handle?
Ticket Nexus is built to scale. Whether you have 10 or 10,000 tickets, our infrastructure ensures zero lag and high reliability.
Can I export my data?
Yes. Every ticket generates a secure HTML transcript that can be downloaded or sent to a logging channel upon closure.