Table of contents

• 🚀 Getting Started

  • Overview & Features
  • Quick Start Guide (5-Min Setup)
  • Dashboard vs. Discord Commands
  • Inviting Busybee & Permissions

• ⚙️ Configuration & Panels

  • Creating Your First Panel
  • Panel Layouts (Buttons vs. Dropdowns)
  • Custom Intake Forms & Modal Fields
  • Multi-Category Routing & Queues

• 👥 Staff & Ticket Management

  • Assigning Support Roles & Permissions
  • Ticket Claiming, Transfer, & Escalation
  • Closing, Reopening, & Deleting Tickets
  • Transcripts & Archiving

• 🛠️ Command Reference

  • Member Commands
  • Staff & Moderator Commands
  • Admin & System Setup Commands

• 🔌 Advanced & Integrations

  • Auto-Close Rules & SLAs
  • Custom Variables & Placeholders
  • Logging

• ❓ Troubleshooting & Support

  • Global Permissions
  • Frequently Asked Questions